I have been on the inside, I know what they do. Several harried individuals keeping the commission on its feet. But for the average Uganda we see nothing..
From digital migration back to SIM registration, it looks like the UCC can’t do anything right.
Cut them some slack.. They need more capacity, more time!
Hilda will hear nothing of it.Her number of 7 years went missing and on arrival at Airtel, it belongs to someone else. HOW?!
I purchased a personalized number – preffered, MTN likes to call it – 832669 (DANNY) to match the other that I possess. On trying to retrieve my number，the call records are mine, and now it is registered to a Unia. And I have to go to Headoffice who say I can’t get it back without the registration forms (that I filled and left with the agent)
Six months down the road, a second phase of registration, Unia has never used my number and the agent says it is back on the street, to be sold to someone else, BECAUSE IT HASNT BEEN ISED IN 6 MONTHS. HOW?
Can I buy it back? We don’t know which shop it is in!
Can I get a SIM and choose it as my preffered number? No!
The challenge is you customers lose the slip of paper that you were given, the SIM Packs – even for National IDs.
But I gave you my photo, my thumbprint and my details, where is your copy?!
I hope Richard gets it right at NSSF at least he can show the jokers the way – Kudos NSSF on 30 years (not of bananas)
But I want my number back